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Messages

Here is the complete list of webhook messages sent by Lago.

Event ingestion

Event error
This webhook is sent when there is an error related to the creation of an event.
{
"webhook_type": "event.error",
"object_type": "event_error",
"event_error": {
"status": 422,
"error": "Unprocessable entity",
"message": "code does not exist",
"input_params": {
"transaction_id": "__transaction_id__",
"external_customer_id": "customer123",
"code": "code123"
}
}
}
AttributesDescription
status    
String
   
Not null
HTTP status of the error. Possible statuses are 404 or 422
error    
String
   
Not null
HTTP error code. Possible errors are Not found or Unprocessable entity
message    
String
   
Not null
Error code. See next list for the description of each error code.
input_params    
JSON
   
Not null
JSON provided at event creation
CodeDescription
billable_metric_not_found    
404
No billable metric matches the given code
customer_not_found    
404
No customer matches the external id
subscription_not_found    
404
No subscription matches the given external subscription id
invalid_argument    
422
No subscription matches the given external subscription id
invalid_recurring_resource    
422
Provided recurring resource for persisted event is invalid

Invoices

Draft invoice created
Sent when a new invoice is in draft.
{
"webhook_type": "invoice.drafted",
"object_type": "invoice",
"invoice": {
"lago_id": "10pb140c-0e7a-44dc-bdff-b683d0770et9",
"sequential_id": 2,
"number": "LAG-1234-001-002",
"issuing_date": "2023-01-22",
"invoice_type": "subscription",
"status": "draft",
"payment_status": "pending",
"amount_cents": 5500,
"amount_currency": "USD",
"vat_amount_cents": 0,
"vat_amount_currency": "USD",
"credit_amount_cents": 0,
"credit_amount_currency": "USD",
"total_amount_cents": 5500,
"total_amount_currency": "USD",
"file_url": null,
"legacy": false,
"customer": {
"lago_id": "578df9d1-a5b5-abc4-b1cd-cc123159cdj3",
"external_id": "customer_1234",
"name": "Helen Ross",
"sequential_id": 26,
"slug": "LAG-X575-026",
"created_at": "2023-01-11T06:59:44Z",
"country": null,
"address_line1": null,
"address_line2": null,
"state": null,
"zipcode": null,
"email": null,
"city": null,
"url": null,
"phone": null,
"logo_url": null,
"legal_name": null,
"legal_number": null,
"currency": "USD",
"timezone": null,
"applicable_timezone": "Europe/Paris",
"billing_configuration": {
"invoice_grace_period": null,
"payment_provider": null,
"vat_rate": null
}
},
"subscriptions": [
{
"lago_id": "00911bba-d074-1234-abcd-00d4e57746mm",
"external_id": "07cc066d-1234-5678-xyzw-e42ea21e6307",
"lago_customer_id": "578df9d1-a5b5-abc4-b1cd-cc123159cdj3",
"external_customer_id": "customer_1234",
"name": "",
"plan_code": "corporate",
"status": "active",
"billing_time": "anniversary",
"subscription_at": "2023-01-17T15:44:16Z",
"started_at": "2023-01-17T15:44:16Z",
"terminated_at": null,
"canceled_at": null,
"created_at": "2023-01-17T15:44:39Z",
"previous_plan_code": null,
"next_plan_code": null,
"downgrade_plan_date": null,
"subscription_date": "2023-01-17"
}
],
"fees": [
{
"lago_id": "12345678-ebea-47de-ghjk-bbbfd42755f3",
"lago_group_id": null,
"lago_true_up_fee_id": null,
"lago_true_up_parent_fee_id": null,
"item": {
"type": "subscription",
"code": "corporate",
"name": "Corporate"
},
"amount_cents": 5500,
"amount_currency": "USD",
"vat_amount_cents": 0,
"vat_amount_currency": "USD",
"total_amount_cents": 5500,
"total_amount_currency": "EUR",
"units": "1.0",
"events_count": null
}
],
"credits": []
}
}
AttributesDescription
invoice    
JSON
   
Not nullable
Invoice object
Finalized invoice created
Sent when an invoice is finalized.

This will allow your application to proceed with the billing.

{
"webhook_type": "invoice.created",
"object_type": "invoice",
"invoice": {
"lago_id": "5eb02857-a71e-4ea2-bcf9-57d3a41bc6ba",
"sequential_id": 2,
"number": "LAG-1234-001-002",
"issuing_date": "2022-04-29",
"invoice_type": "subscription",
"status": "finalized",
"payment_status": "succeeded",
"amount_cents": 100,
"amount_currency": "EUR",
"vat_amount_cents": 20,
"vat_amount_currency": "EUR",
"total_amount_cents": 120,
"total_amount_currency": "EUR",
"file_url": "https://getlago.com/invoice/file",
"customer": {
"lago_id": "99a6094e-199b-4101-896a-54e927ce7bd7",
"sequential_id": 1,
"slug": "LAG-1234-001",
"external_id": "5eb02857-a71e-4ea2-bcf9-57d3a41bc6ba",
"address_line1": "5230 Penfield Ave",
"address_line2": null,
"city": "Woodland Hills",
"country": "US",
"created_at": "2022-04-29T08:59:51Z",
"email": "dinesh@piedpiper.test",
"legal_name": "Coleman-Blair",
"legal_number": "49-008-2965",
"logo_url": "http://hooli.com/logo.png",
"name": "Gavin Belson",
"phone": "1-171-883-3711 x245",
"state": "CA",
"url": "http://hooli.com",
"vat_rate": 20.0,
"zipcode": "91364"
},
"subscriptions": [
{
"lago_id": "b7ab2926-1de8-4428-9bcd-779314ac129b",
"external_id": "susbcription_external_id",
"lago_customer_id": "99a6094e-199b-4101-896a-54e927ce7bd7",
"external_customer_id": "5eb02857-a71e-4ea2-bcf9-57d3a41bc6ba",
"canceled_at": "2022-04-29T08:59:51Z",
"created_at": "2022-04-29T08:59:51Z",
"plan_code": "new_code",
"started_at": "2022-04-29T08:59:51Z",
"status": "active",
"terminated_at": null
}
],
"fees": [
{
"lago_id": "b7ab2926-1de8-4428-9bcd-779314ac129b",
"lago_group_id": null,
"lago_true_up_fee_id": null,
"lago_true_up_parent_fee_id": null,
"item": {
"type": "subscription",
"code": "plan_code",
"name": "Plan"
},
"amount_cents": 100,
"amount_currency": "EUR",
"vat_amount_cents": 20,
"vat_amount_currency": "EUR",
"total_amount_cents": 120,
"total_amount_currency": "EUR",
"units": "0.32",
"events_count": 23
}
],
"credits": [
{
"lago_id": "b7ab2926-1de8-4428-9bcd-779314ac129b",
"item": {
"lago_id": "b7ab2926-1de8-4428-9bcd-779314ac129b",
"type": "coupon",
"code": "coupon_code",
"name": "Coupon"
},
"amount_cents": 100,
"amount_currency": "EUR"
}
]
}
}
AttributesDescription
invoice    
JSON
   
Not nullable
Invoice object
One-off invoice created
Sent when a one-off invoice is created. Only add-ons can be applied to one-off invoices.
{
"webhook_type": "invoice.one_off_created",
"object_type": "invoice",
"invoice": {
"lago_id": "b7b6a31f-b81b-4ae5-a9c8-05c407e47416",
"sequential_id": 4,
"number": "ONE-0499-001-004",
"issuing_date": "2023-05-05",
"invoice_type": "one_off",
"status": "finalized",
"payment_status": "pending",
"currency": "USD",
"fees_amount_cents": 25000,
"vat_amount_cents": 2500,
"coupons_amount_cents": 0,
"credit_notes_amount_cents": 0,
"sub_total_vat_excluded_amount_cents": 25000,
"sub_total_vat_included_amount_cents": 27500,
"total_amount_cents": 27500,
"prepaid_credit_amount_cents": 0,
"file_url": null,
"version_number": 3,
"legacy": false,
"amount_currency": "USD",
"vat_amount_currency": "USD",
"credit_amount_currency": "USD",
"total_amount_currency": "USD",
"amount_cents": 25000,
"credit_amount_cents": 0,
"customer": {
"lago_id": "37cee916-5751-4665-9774-aa05bb1a2ffd",
"external_id": "5eb02857-a71e-4ea2-bcf9-57d3a41bc6ba",
"name": "Gavin Belson",
"sequential_id": 1,
"slug": "TWI-2B86-001",
"created_at": "2022-06-01T09:01:12Z",
"country": "US",
"address_line1": "5230 Penfield Ave",
"address_line2": null,
"state": "CA",
"zipcode": "91364",
"email": "dinesh@piedpiper.test",
"city": "Woodland Hills",
"url": "http://hooli.com",
"phone": "1-171-883-3711 x245",
"logo_url": "http://hooli.com/logo.png",
"legal_name": "Coleman-Blair",
"legal_number": "49-008-2965",
"currency": "USD",
"timezone": null,
"applicable_timezone": "UTC",
"billing_configuration": {
"invoice_grace_period": null,
"payment_provider": null,
"vat_rate": 0,
"document_locale": null
}
},
"fees": [
{
"lago_id": "5fe06606-25c8-4aa8-bce8-a19a12383d51",
"lago_group_id": null,
"lago_invoice_id": "b7b6a31f-b81b-4ae5-a9c8-05c407e47416",
"lago_true_up_fee_id": null,
"lago_true_up_parent_fee_id": null,
"item": {
"type": "add_on",
"code": "setup_fee",
"name": "Setup Fee",
"lago_item_id": "b3f1967d-bf84-44a7-b3e9-207024a6aaa5",
"item_type": "AddOn"
},
"amount_cents": 5000,
"amount_currency": "USD",
"vat_amount_cents": 500,
"vat_amount_currency": "USD",
"total_amount_cents": 5500,
"total_amount_currency": "USD",
"units": "5.0",
"description": "",
"unit_amount_cents": 1000,
"events_count": null,
"payment_status": "pending",
"created_at": "2023-05-05T15:05:27Z",
"succeeded_at": null,
"failed_at": null,
"refunded_at": null
},
{
"lago_id": "a74705a1-05f2-41cb-b315-ab0c858c215d",
"lago_group_id": null,
"lago_invoice_id": "b7b6a31f-b81b-4ae5-a9c8-05c407e47416",
"lago_true_up_fee_id": null,
"lago_true_up_parent_fee_id": null,
"item": {
"type": "add_on",
"code": "customer_success_fee",
"name": "Customer Success",
"lago_item_id": "66b75fbf-3410-4251-9105-b4b3d5922a1d",
"item_type": "AddOn"
},
"amount_cents": 20000,
"amount_currency": "USD",
"vat_amount_cents": 2000,
"vat_amount_currency": "USD",
"total_amount_cents": 22000,
"total_amount_currency": "USD",
"units": "1.0",
"description": "My new description",
"unit_amount_cents": 20000,
"events_count": null,
"payment_status": "pending",
"created_at": "2023-05-05T15:05:27Z",
"succeeded_at": null,
"failed_at": null,
"refunded_at": null
}
]
}
}
AttributesDescription
invoice    
JSON
   
Not nullable
Invoice object
Prepaid credits added
Sent when prepaid credits have been added to the customer's wallet.

You can use this information to generate a PDF invoice or collect the payment.

{
"webhook_type": "invoice.paid_credit_added",
"object_type": "invoice",
"invoice": {
"lago_id": "0e77ace9-68ba-0000-aaaa-999888c43f75",
"sequential_id": 14,
"number": "SEL-AZ22-034-014",
"issuing_date": "2023-04-24",
"invoice_type": "credit",
"status": "finalized",
"payment_status": "pending",
"currency": "USD",
"fees_amount_cents": 100,
"amount_cents": 100,
"vat_amount_cents": 0,
"coupons_amount_cents": 0,
"credit_notes_amount_cents": 0,
"credit_amount_cents": 0,
"total_amount_cents": 100,
"prepaid_credit_amount_cents": 0,
"file_url": null,
"version_number": 2,
"legacy": false,
"amount_currency": "USD",
"vat_amount_currency": "USD",
"credit_amount_currency": "USD",
"total_amount_currency": "USD",
"customer": {
"lago_id": "0e77ace9-68ba-1111-bbbb-999888c43f75",
"external_id": "customer_1234",
"name": "James White",
"sequential_id": 34,
"slug": "SEL-AZ22-034",
"created_at": "2023-04-19T21:49:37Z",
"country": null,
"address_line1": null,
"address_line2": null,
"state": null,
"zipcode": null,
"email": null,
"city": null,
"url": null,
"phone": null,
"logo_url": null,
"legal_name": null,
"legal_number": null,
"currency": "USD",
"timezone": null,
"applicable_timezone": "UTC",
"billing_configuration": {
"invoice_grace_period": null,
"payment_provider": null,
"vat_rate": null,
"document_locale": null
}
},
"fees": [
{
"lago_id": "0e77ace9-68ba-3333-hhhh-999888c43f75",
"lago_group_id": null,
"lago_invoice_id": "0e77ace9-68ba-4444-pppp-999888c43f75",
"lago_true_up_fee_id": null,
"lago_true_up_parent_fee_id": null,
"item": {
"type": "credit",
"code": "credit",
"name": "credit",
"lago_item_id": "0e77ace9-68ba-9999-rrrr-999888c43f75",
"item_type": "WalletTransaction"
},
"amount_cents": 100,
"amount_currency": "USD",
"vat_amount_cents": 0,
"vat_amount_currency": "USD",
"total_amount_cents": 100,
"total_amount_currency": "USD",
"units": "1.0",
"events_count": null,
"external_subscription_id": null,
"payment_status": "pending",
"created_at": "2023-04-24T08:47:43Z",
"succeeded_at": null,
"failed_at": null,
"refunded_at": null
}
]
}
}
AttributesDescription
invoice    
JSON
   
Not nullable
Invoice object
PDF invoice generated
Sent when the PDF file has been generated for a customer invoice.

This will allow your application to retrieve the PDF invoice.

{
"webhook_type": "invoice.generated",
"object_type": "invoice",
"invoice": {
"lago_id": "5eb02857-a71e-4ea2-bcf9-57d3a41bc6ba",
"sequential_id": 2,
"number": "LAG-1234-001-002",
"from_date": "2022-04-01",
"to_date": "2022-04-30",
"charges_from_date": "2022-04-01",
"issuing_date": "",
"amount_cents": 100,
"amount_currency": "EUR",
"vat_amount_cents": 20,
"vat_amount_currency": "EUR",
"total_amount_cents": 120,
"total_amount_currency": "EUR",
"file_url": "https://getlago.com/invoice/file",
}
}
AttributesDescription
invoice    
JSON
   
Not nullable
Invoice object
Payment status updated
Sent when the payment status of an invoice is updated based on information provided by the PSP.
{
"webhook_type": "invoice.payment_status_updated",
"object_type": "invoice",
"invoice": {
"lago_id": "68133479-abcd-1234-5678-jklm437da000",
"sequential_id": 1,
"number": "SEL-AZ22-040-XXX",
"issuing_date": "2023-04-24",
"invoice_type": "subscription",
"status": "finalized",
"payment_status": "succeeded",
"currency": "USD",
"fees_amount_cents": 70,
"amount_cents": 70,
"vat_amount_cents": 11,
"coupons_amount_cents": 0,
"credit_notes_amount_cents": 0,
"credit_amount_cents": 0,
"total_amount_cents": 81,
"prepaid_credit_amount_cents": 0,
"file_url": null,
"version_number": 2,
"legacy": false,
"amount_currency": "USD",
"vat_amount_currency": "USD",
"credit_amount_currency": "USD",
"total_amount_currency": "USD"
}
}
AttributesDescription
invoice    
JSON
   
Not nullable
Invoice object

Subscriptions and fees

Instant fee created
Sent when a fee for a charge to be paid in advance is created.

You can use this information to collect the payment of the pay_in_advance fee.

{
"webhook_type": "fee.created",
"object_type": "fee",
"fee": {
"lago_id": "6be23c42-47d2-45a3-9770-5b3572f225c3",
"lago_group_id": "5b4881e3-b451-472e-9e03-d99379550743",
"lago_true_up_fee_id": null,
"lago_true_up_parent_fee_id": null,
"item": {
"type": "subscription",
"code": "plan_code",
"name": "Plan"
},
"amount_cents": 100,
"amount_currency": "EUR",
"vat_amount_cents": 20,
"vat_amount_currency": "EUR",
"total_amount_cents": 120,
"total_amount_currency": "EUR",
"units": "0.32",
"events_count": 23
}
}
AttributesDescription
fee    
JSON
   
Not nullable
Fee object
Subscription terminated
Sent when a subscription is terminated.
{
"webhook_type": "subscription.terminated",
"object_type": "subscription",
"subscription": {
"lago_id": "0fd99089-b15a-abcd-1234-a8292df18990",
"external_id": "custom_sub_id_1234",
"lago_customer_id": "27b9c2d9-abcd-1234-898f-hyt29a8e0eea",
"external_customer_id": "customer_1234",
"name": "",
"plan_code": "premium",
"status": "terminated",
"billing_time": "anniversary",
"subscription_at": "2023-01-11T10:51:29Z",
"started_at": "2023-01-11T10:51:29Z",
"terminated_at": "2023-01-24T14:53:02Z",
"canceled_at": null,
"created_at": "2023-01-11T10:51:34Z",
"previous_plan_code": null,
"next_plan_code": null,
"downgrade_plan_date": null,
"subscription_date": "2023-01-11"
}
}
AttributesDescription
subscription    
JSON
   
Not nullable
Subscription object

External payment providers

Payment provider created
This webhook is sent when a customer is successfully created in the payment provider's application.

This allows you to retrieve the identifier assigned to the customer by the payment service provider.

{
"webhook_type": "customer.payment_provider_created",
"object_type": "customer",
"customer": {
"lago_id": "99a6094e-199b-4101-896a-54e927ce7bd7",
"external_id": "5eb02857-a71e-4ea2-bcf9-57d3a41bc6ba",
"address_line1": "5230 Penfield Ave",
"address_line2": null,
"city": "Woodland Hills",
"country": "US",
"created_at": "2022-04-29T08:59:51Z",
"email": "dinesh@piedpiper.test",
"legal_name": "Coleman-Blair",
"legal_number": "49-008-2965",
"logo_url": "http://hooli.com/logo.png",
"name": "Gavin Belson",
"phone": "1-171-883-3711 x245",
"state": "CA",
"url": "http://hooli.com",
"vat_rate": 12.5,
"zipcode": "91364",
"billing_configuration": {
"payment_provider": "stripe",
"provider_customer_id": "cus_12345"
}
}
}
AttributesDescription
customer    
JSON
   
Not nullable
Customer object
Checkout URL generated
Sent when a new customer is created through integration with GoCardless.

Includes the URL that should be used to set up the direct debit mandate.

{
"webhook_type": "customer.checkout_url_generated",
"object_type": "payment_provider_customer_checkout_url",
"payment_provider_customer_checkout_url": {
"lago_customer_id": "99a6094e-199b-4101-896a-54e927ce7bd7",
"external_customer_id": "5eb02857-a71e-4ea2-bcf9-57d3a41bc6ba",
"payment_provider": "gocardless",
"checkout_url": "__CUSTOM_CHECKOUT_URL__"
}
}
AttributesDescription
lago_customer_id    
String
   
Not null
Unique identifer of the customer in Lago
external_customer_id    
String
   
Not null
Unique identifer of the customer in your application
payment_provider    
String
   
Not null
Default payment provider for this customer
checkout_url    
String
   
Not null
URL that should be used to set up the direct debit mandate
Payment provider error
This webhook is sent when there is an error related to the creation of a customer in the payment provider's application.

You should review the customer's data.

{
"webhook_type": "customer.payment_provider_error",
"object_type": "payment_provider_customer_error",
"payment_provider_customer_error": {
"lago_id": "5eb02857-a71e-4ea2-bcf9-57d3a41bc6ba",
"external_id": "5eb02857-a71e-4ea2-bcf9-57d3a41bc6ba",
"payment_provider": "stripe",
"provider_error": {
"message": "Invalid email address",
"error_code": "email_invalid"
}
}
}
AttributesDescription
lago_id    
String
   
Not null
Unique identifer of the customer in Lago application
external_id    
String
   
Not null
Unique identifer of the customer in your application
payment_provider    
String
Payment provider used to process the payment
provider_error[message]    
String
Error message sent by the payment provider
provider_error[error_code]    
String
Error code sent by the payment provider
Payment failure
Sent when there is an error related to the payment process.

Usually occurs when no valid payment method is defined for the customer in the payment service provider's application.

{
"webhook_type": "invoice.payment_failure",
"object_type": "payment_provider_invoice_payment_error",
"payment_provider_invoice_payment_error": {
"lago_invoice_id": "5eb02857-a71e-4ea2-bcf9-57d3a41bc6ba",
"lago_customer_id": "99a6094e-199b-4101-896a-54e927ce7bd7",
"external_customer_id": "5eb02857-a71e-4ea2-bcf9-57d3a41bc6ba",
"provider_customer_id": "cus_123456",
"payment_provider": "stripe",
"provider_error": {
"message": "Cannot charge a customer that has no active card",
"error_code": "missing"
}
}
}
AttributesDescription
lago_invoice_id    
String
   
Not null
Unique identifer of the invoice in Lago application
lago_customer_id    
String
   
Not null
Unique identifer of the customer in Lago application
external_customer_id    
String
   
Not null
Unique identifer of the customer in your application
provider_customer_id    
String
   
Not null
Unique identifer of the customer in payment provider application
payment_provider    
String
Payment provider used to process the payment
provider_error[message]    
String
Error message sent by the payment provider
provider_error[error_code]    
String
Error code sent by the payment provider

Credit notes and refunds

Credit note created
Sent when a new credit note has been issued for a customer.

This will allow your application to proceed with the refund.

{
"webhook_type": "credit_note.created",
"object_type": "credit_note",
"credit_note": {
"lago_id": "5eb02857-a71e-4ea2-bcf9-57d3a41bc6ba",
"sequential_id": 2,
"number": "LAG-1234-CN2",
"lago_invoice_id": "5eb02857-a71e-4ea2-bcf9-57d3a41bc6ba",
"invoice_number": "LAG-1234",
"issuing_date": "2022-12-06",
"credit_status": "available",
"refund_status": "pending",
"reason": "other",
"description": "Free text",
"total_amount_cents": 120,
"total_amount_currency": "EUR",
"credit_amount_cents": 100,
"credit_amount_currency": "EUR",
"refund_amount_cents": 0,
"refund_amount_currency": "EUR",
"balance_amount_cents": 100,
"balance_amount_currency": "EUR",
"vat_amount_cents": 20,
"vat_amount_currency": "EUR",
"sub_total_vat_excluded_amount_cents": 100,
"sub_total_vat_excluded_amount_currency": "EUR",
"created_at": "2022-10-06 09:52:00",
"updated_at": "2022-10-06 09:52:00",
"file_url": "https://getlago.com/credit_note/file",
"items": [
{
"lago_id": "5eb02857-a71e-4ea2-bcf9-57d3a41bc6ba",
"amount_cents": 100,
"amount_currency": "EUR",
"fee": {
"lago_id": "5eb02857-a71e-4ea2-bcf9-57d3a41bc6ba",
"item": {
"type": "charge",
"code": "user_seats",
"name": "User Seats"
},
"amount_cents": 100,
"amount_currency": "",
"vat_amount_cents": 20,
"vat_amount_currency": "EUR",
"total_amount_cents": 120,
"total_amount_currency": "EUR",
"units": 12.6,
"events_count": 10
}
}
]
}
}
AttributesDescription
credit_note    
JSON
   
Not nullable
Credit note object
PDF credit note generated
Sent when the PDF file has been generated for a credit note.

This will allow your application to retrieve the PDF credit note.

{
"webhook_type": "credit_note.generated",
"object_type": "credit_note",
"credit_note": {
"lago_id": "5eb02857-a71e-4ea2-bcf9-57d3a41bc6ba",
"sequential_id": 2,
"number": "LAG-1234-CN2",
"lago_invoice_id": "5eb02857-a71e-4ea2-bcf9-57d3a41bc6ba",
"invoice_number": "LAG-1234",
"issuing_date": "2022-12-06",
"credit_status": "available",
"refund_status": "pending",
"reason": "other",
"description": "Free text",
"total_amount_cents": 120,
"total_amount_currency": "EUR",
"credit_amount_cents": 100,
"credit_amount_currency": "EUR",
"refund_amount_cents": 0,
"refund_amount_currency": "EUR",
"balance_amount_cents": 100,
"balance_amount_currency": "EUR",
"vat_amount_cents": 20,
"vat_amount_currency": "EUR",
"sub_total_vat_excluded_amount_cents": 100,
"sub_total_vat_excluded_amount_currency": "EUR",
"created_at": "2022-10-06 09:52:00",
"updated_at": "2022-10-06 09:52:00",
"file_url": "https://getlago.com/credit_note/file",
"items": [
{
"lago_id": "5eb02857-a71e-4ea2-bcf9-57d3a41bc6ba",
"amount_cents": 100,
"amount_currency": "EUR",
"fee": {
"lago_id": "5eb02857-a71e-4ea2-bcf9-57d3a41bc6ba",
"item": {
"type": "charge",
"code": "user_seats",
"name": "User Seats"
},
"amount_cents": 100,
"amount_currency": "",
"vat_amount_cents": 20,
"vat_amount_currency": "EUR",
"total_amount_cents": 120,
"total_amount_currency": "EUR",
"units": 12.6,
"events_count": 10
}
}
]
}
}
AttributesDescription
credit_note    
JSON
   
Not nullable
Credit note object
Refund failure
This webhook is sent when there is an error related to a credit note refund of a payment previously created on a payment provider.
{
"webhook_type": "credit_note.refund_failure",
"object_type": "payment_provider_customer_error",
"credit_note_payment_provider_refund_error": {
"lago_credit_note_id": "5eb02857-a71e-4ea2-bcf9-57d3a41bc6ba",
"lago_customer_id": "5eb02857-a71e-4ea2-bcf9-57d3a41bc6ba",
"external_customer_id": "5eb02857-a71e-4ea2-bcf9-57d3a41bc6ba",
"provider_customer_id": "5eb02857-a71e-4ea2-bcf9-57d3a41bc6ba",
"payment_provider": "stripe",
"provider_error": {
"message": "error message",
"code": "error_code"
},
}
}
AttributesDescription
lago_credit_note_id    
String
   
Not null
Unique identifer of the credit note in Lago application
lago_customer_id    
String
   
Not null
Unique identifer of the customer in Lago application
external_customer_id    
String
   
Not null
Unique identifer of the customer in your application
provider_customer_id    
String
   
Not null
Unique identifer of the customer in payment provider
payment_provider    
String
   
Not null
Payment provider used to process the payment
provider_error[message]    
String
Error message sent by the payment provider
provider_error[error_code]    
String
Error message sent by the payment provider